Support
help We're here to help
Need help with ApproachMe? Use the resources below or reach out directly.
Contact us
For account issues, bugs, feedback, or questions about the app, send a message below. We aim to respond within a few business days.
Frequently asked questions
How do I go online?
Tap the orb on the main screen and confirm using one AM token. You need location permission and a profile photo to go visible.
What are AM tokens?
AM tokens let you go visible for 24 hours. You get some free when you sign up; you can purchase more in the app or earn them through referrals.
How do waves and matches work?
Send a wave to someone nearby. They can accept or decline. If they accept, you match and can message each other. You’ll get a notification when you receive a wave or a match.
How do I delete my account?
Open Settings in the app and use the account deletion option. You can optionally transfer purchased tokens to another user before deleting.